Social media has been highly powerful, and consumers are spending more time than ever. While brands have been proven to have higher engagement levels and greater reach, social media is been a boon for many marketers in building and maintaining the brand loyalty of a consumer.Social media is everywhere and since there is no escaping brands have started to leverage it for increasing market presence.
Without a doubt a positive online brand experience creates loyal customers. As several studies have found that majority of customers engaged in social media space – whether by participating in a contest or by liking a ‘brand’ on Facebook – tend to not only purchase the products but also make recommendations to their known ones. Evolve to promote your brand experience in the social way. Here is the detailed version, scroll to know more..
B2B audience always have an appetite of social integration
B2B Audience interaction with brands on Facebook and Twitter
Users like to talk about your brand, GIVE THEM A REASON!!
SOCIAL = ENGAGEMENT
Users share only positive updates about BRANDS
Average for FB members have Liked a Brand
Customers trust brands that are friendly with SOCIAL MEDIA
How Customers Want to receive information about their FAVOURITE BRAND !
Why people follow a brand ? facebook